Our team has always had your wellbeing as a priority. You can rest assured that we’re experienced in keeping our practice spotlessly clean and our stringent decontamination procedures have been in place for years. Due to Covid-19 we have put extra measures in place. Here is some information & instructions for what will happen when you visit.
Before your appointment
- We will give you key information ahead of your appointment
- You may be asked to complete a pre-appointment questionnaire
- Our team will have daily temperature checks before we start work
- You may be asked for payment in advance (over the telephone)
On the day
- Ensure you have been to the bathroom, are well hydrated and have brushed your teeth before leaving home
- If you can, please try to attend your appointment alone and limit the possessions you bring with you
- Please bring your own facial covering or mask with you
- Please wait in our waiting room at a safe distance (2m+) from other patients. In the unlikely event of this not being possible, an alternate waiting room will be made available to you
Entering our practice
- We will call you when it is time for your appointment
- We may take your temperature at the door
- You will be asked to sanitise your hands throughout different points of your journey
- Our reception team will be wearing a plastic shield and/or mask for added protection
- Our practice will be clutter free with no magazines
- We will ask for payments to be made by card
Treatment room
- All treatment rooms are cleaned and disinfected between patients
- You will be asked to leave your coat and bag in the waiting room if at all possible
- You will be asked to sanitise your hands before and after treatment
- Our team will be wearing full personal protective equipment (PPE) when carrying out treatment
- You may be asked to swish with a special antibacterial mouthwash for one minute prior to treatment